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jg23

17 Feb, 2012 05:48 AM via web

I try changing the them of my appearance for every event but it gives me an error message and it won't change the background. Ive tried several times and it still won't work. What should i do?

  1. 2 Posted by Ron on 17 Feb, 2012 04:24 PM

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    I'm having the same error

  2. Support Staff 3 Posted by Jason Morris on 18 Feb, 2012 03:00 AM

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    sometimes removing the background resets it, but I'm letting Alex take it from here...he's bailed me out many times with that same issue!!!

  3. 4 Posted by m.collier on 21 Feb, 2012 01:13 PM

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    I have had this problem for a few weeks as well. No matter which theme I choose, I get that same error. Even though the admin side shows a different theme being active, the live site still only shows Fields. The last fix that was pushed out didn't change anything for me.

    We really want to go live with the site, but this glitch is holding us back.

  4. Support Staff 5 Posted by Alex Tran on 21 Feb, 2012 03:50 PM

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    Hmm. Sorry this issue has been holding you back Mark.

    We'll be looking into it further today. Hoping to have the issue addressed within the next couple days.

  5. 6 Posted by jg23 on 22 Feb, 2012 12:20 AM

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    Still no hope huh? My background has been stuck for 2 weeks now. Thanks for looking into it.

  6. 7 Posted by Eric on 22 Feb, 2012 04:48 PM

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    My site just did the same thing. None of the custom CSS is working, and the editor shows that "Nightlight" is activated, but the default theme is showing. Everything has been (relatively) cool up until now with the exception of the custom CSS sometimes being applied and sometimes not.

    Is there anything I can do to help figure this out? We went live with this already, but I can't let it look like this during our service tonight. Any ideas?

  7. Support Staff 8 Posted by Alex Tran on 22 Feb, 2012 05:18 PM

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    @Eric: This bug is our top priority for the day. So we hope to have a fix out today before your next service at 7:05 PM CST?

  8. 9 Posted by Eric on 22 Feb, 2012 05:24 PM

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    @Alex: You, sir, are the man.

    Thanks so much for all you do.

  9. Support Staff 10 Posted by Alex Tran on 22 Feb, 2012 07:03 PM

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    So we're slowly narrowing down on the root cause. We don't have a solution quite yet, but may have a temporary work around for those in this thread.

    jg23, Ron, Mark and Eric: can you go back into the theme area and re-save your theme? No need to make any changes, just re-save so that the theme file gets created again.

    This should properly apply your theme (and also allow you to make future changes).

    Let me know if this works for you.

  10. 11 Posted by Ron on 22 Feb, 2012 07:21 PM

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    Yup, its working now. Thanks so much Alex.

  11. 12 Posted by Eric on 22 Feb, 2012 09:15 PM

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    That looks great! One of the biggest things for me (besides having the color scheme) is the custom CSS stuff. There are just a few small issues that I am using customization to overcome:

    • prevent prayer request and social icons get cut off when a slide is present
    • make the notes window fill the tab height
    • make tab section height the same as the combination of the video window plus slide and social icon
    • prevent the NEXT EVENT: part from being hidden behind the time zone bar
    • prevent the low quality / high quality buttons from being hidden behind the video player section

    I've attached a .txt file with the few CSS elements I've added if anyone wants to try some of them. They are listed in the order of the item they go with in the list above. If anyone has something cool to add, please share it!

    Thank you for all your help and for this excellent platform. What an asset!

  12. 13 Posted by Eric on 22 Feb, 2012 09:38 PM

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    That worked great! Thanks so much.

  13. 14 Posted by Jonathan Gallardo on 23 Feb, 2012 04:43 AM

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    This comment was split into a new private discussion: Theme note saving for Vida Abundante

    Mine didnt work for our service tonight but ill try again tomorrow.
    Thanks.

       vidaabu.com vidaabundante.tv

  14. 15 Posted by Eric on 23 Feb, 2012 04:49 AM

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    This comment was split into a new discussion: Mobile site not displaying

    Everything looked great as far as my layout goes for tonight's service!

    For some reason no mobile browsers would redirect to the /mobile site. It's not a huge deal except for the iOS devices won't work. It's too late for this service, but I went ahead and put a userAgent detection script in the video embed sections as a work-around until it's going again.

  15. 16 Posted by Josh on 23 Feb, 2012 04:00 PM

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    This comment was split into a new private discussion: Theme not saving

    Yeah, my site no longer takes any direction when it comes to theme. Can't change any of the template themes nor do my css or theme edits show up. It's as if there is a disconnect. Help?

  16. 17 Posted by leo on 23 Feb, 2012 08:25 PM

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    This comment was split into a new private discussion: Can't edit or change theme

    Same Problem. ( I Mean, can't edit, or change, theme. Always Green Fields. ) Saving Again not seem working for us.
    Just Writing to receive email when fixed. Tks a lot guys : )

  17. 18 Posted by Misael on 27 Feb, 2012 05:54 PM

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    This comment was split into a new private discussion: Vida Abundante background image not saving

    Hi i'm an other editor along with jg23, and i keep trying to upload or change the background color, it states that it was saved but after I empty my cache nothing no changes and the picture i uploaded looks kind of distorted.

  18. Alex Tran closed this discussion on 06 Mar, 2012 09:47 PM.

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